Ask for feedback from your customers

How are you getting feedback from your customers today? 🤔 Asking for feedback from your customers is pivotal to ensure growth. Always build your strategy on both quantitative and qualitative data. Ask for feedback from your customers, make sure that’s part of your strategy, so you’re creating your strategy based on their needs and wants. Asking for feedback doesn’t need to be limited to your product or service only - it can also be expanded to measuring the success of your marketing activations. Make sure you’re not forgetting to ask your customer facing teams, what they’re hearing from the field. You need to ensure that your marketing team has an open communication channel with sales and customer success to ensure that your marketing is being optimised based on hard facts.

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