Let's talk about the customer journey
When you're building your marketing journey π , ensure you're thinking with a customer first mindset. In today's world of less and less tracking capabilities πwhen it comes to 3rd party cookies and non-linear customer journeys, building a marketing funnel becomes more complex. π¨ A few things to keep in mind:
- Avoid dead ends. β Never have a step in your funnel, where your customers can't progress to the next stage, always ensure there are several possibilities for them to continue engaging with your content.
- Give your customers multiple choices to progress down your funnel. π This gives them the power to choose their own adventure.
- Provide fast track opportunities for your customers to progress to conversion faster if they're ready. π π’